Terms of Service

Last Updated: October 16, 2026

1. Acceptance, Parties, and Updates

By registering for, accessing, or using Quote3D (the "Service"), you agree to these Terms of Service. The Service is operated by VARANTECH ENERJİ SAN. TİC. LTD. ŞTİ. ("Company", "we", "us"). These Terms apply together with our Privacy Policy, Cookie Policy, and any other notices presented through the Service. We may update these Terms when the Service, legal requirements, or billing processes change. The latest published version is the current version unless a different effective date is expressly stated.

Your contract for the service is with VARANTECH ENERJİ SAN. TİC. LTD. ŞTİ. Payment is handled by Lemon Squeezy as merchant of record, which is why its name appears on your statement. Section 16 sets out exactly who owes you what.

2. Service Description

Quote3D is a digital quoting, analysis, dashboard, API, and subscription service designed for 3D printing workflows. Depending on your plan, account status, and access level, the Service may include:

  • Upload and analysis of 3D model files such as STL, 3MF, OBJ, and STEP files
  • Estimated material usage, print time, pricing, and related quote outputs
  • Printability checks, dimensional review, and other technical evaluation tools
  • Account dashboards, billing screens, invoices, subscription management, and related analytics

3. Account, Billing Profile, and Security

You must create an account to use most parts of the Service. By creating and maintaining an account, you agree to:

  • Provide accurate, current, and complete account, contact, and billing-related information
  • Maintain the confidentiality of your login credentials and related access details
  • Be responsible for activity carried out through your account to the extent permitted by law
  • Promptly notify us of suspected unauthorized use, suspicious billing activity, or account compromise

4. API Usage and Limitations

You must securely store your API tokens and must not share them with unauthorized third parties. API usage is subject to rate limits, monthly quote quotas, storage quotas, fair-use safeguards, and plan-based limitations. Excessive, abusive, fraudulent, system-disruptive, or unlawful use may lead to rate limiting, temporary restriction, suspension, or termination. The Service may only be used for lawful purposes and in compliance with applicable sanctions, export, consumer, competition, and data protection laws.

5. User Content and Privacy

3D model files, technical drawings, specifications, and related content you upload are processed for quoting, analysis, support, troubleshooting, and associated Service features. You remain responsible for ensuring that you have the lawful right to upload, process, and use that content and that it does not violate third-party rights, confidentiality obligations, or applicable law. We may use trusted service providers where reasonably necessary to operate the Service, but we do not claim ownership of your uploaded files. Personal data processing is further described in our Privacy Policy.

6. Intellectual Property Rights

The Service and all related software, interfaces, databases, designs, text, graphics, branding, and documentation are owned by VARANTECH ENERJİ SAN. TİC. LTD. ŞTİ. or its licensors and are protected by copyright, trademark, database, and other intellectual property laws. These Terms give you a limited right to use the Service in accordance with your plan and applicable law, but they do not transfer ownership of the Service or any underlying intellectual property rights.

7. Subscription, Payment, Tax, and Cancellation

Paid plans may be offered on a monthly subscription basis. Checkout, recurring billing, invoice access, and certain billing-related communications for eligible plans are processed through Lemon Squeezy. Depending on the transaction, Lemon Squeezy may act as merchant of record and may handle checkout, tax or VAT calculation, invoicing, payment collection, renewal processing, and certain compliance obligations. Before a purchase is completed, the plan scope, recurring billing cycle, trial or renewal details if any, and the total payable amount shown at checkout will apply to that purchase.

  • Auto-Renewal: Unless cancelled, subscriptions may renew automatically at the end of each billing period using the payment method accepted by the billing provider, subject to the terms presented at checkout and any mandatory rights under applicable law.
  • Payment Methods and Local Billing: Available payment methods may vary by device, country, currency, and payment network. Supported methods may include cards, Apple Pay, Google Pay, and PayPal. Checkout, tax treatment, and invoice details may also vary based on the country of purchase and the billing information provided by the customer.
  • Cancellation and Plan Changes: You may cancel or manage your subscription from the billing area or the provider-managed billing flow made available through the Service. Unless otherwise stated, cancellation stops future renewals and your current paid access usually continues until the end of the active billing period.
  • Refunds, Plan Limits, and Consumer Rights: Mandatory consumer rights remain reserved. What you get back when you cancel, and the different rules for consumers and business customers, are set out in our Cancellation and Refund Policy. Paid access may also be subject to monthly usage or storage limits defined by the selected plan.

8. Service Interruptions and Availability

We do not guarantee that the Service will be uninterrupted, continuously available, or error-free. Temporary interruptions may occur due to scheduled maintenance, updates, payment network issues, third-party outages, security incidents, infrastructure problems, force majeure events, or other circumstances beyond our reasonable control. We aim to operate the Service with commercially reasonable care, but 100% uptime and uninterrupted access to every feature, billing page, or provider flow cannot be guaranteed.

9. Disclaimer

The Service is provided on an "as is" and "as available" basis to the extent permitted by law. Quotes, technical analyses, timing estimates, cost calculations, and related outputs are based on your inputs, technical assumptions, configured profiles, and available system data. Actual manufacturing costs, times, tolerances, material consumption, and operational outcomes may differ in real production conditions.

10. Limitation of Liability

To the extent permitted by law and without limiting mandatory consumer rights, VARANTECH ENERJİ SAN. TİC. LTD. ŞTİ. shall not be liable for indirect, incidental, special, punitive, or consequential damages arising from use of or inability to use the Service. Nothing in these Terms excludes liability where exclusion is not permitted under applicable law. Any liability that cannot legally be excluded shall be interpreted in a manner proportionate to the relevant transaction, damage, and mandatory legal framework.

11. Indemnification

To the extent permitted by law, you agree to indemnify VARANTECH ENERJİ SAN. TİC. LTD. ŞTİ. against claims, damages, liabilities, losses, costs, and expenses arising from your unlawful use of the Service, your uploaded content, your breach of these Terms, your violation of confidentiality obligations, or your infringement of third-party rights.

12. Account Termination

We may suspend, restrict, or terminate access where there is fraud, abuse, security risk, non-payment, excessive misuse, legal necessity, or material breach of these Terms. You may stop using the Service at any time. However, subscription charges already incurred, invoice obligations, dispute records, and legal responsibilities that arose before termination remain subject to the applicable contract and law.

13. Privacy and Cookies

How we process personal data, use cookies, and share data with service providers is described in our Privacy Policy and Cookie Policy. Where legally required, analytics, marketing, and other non-essential cookies or similar technologies are used based on your consent preferences, while necessary technologies may remain active for security, authentication, billing continuity, and core service operation.

14. Applicable Law and Consumer Disputes

These Terms are governed by the laws of the Republic of Turkiye to the extent permitted by conflict-of-laws rules and without prejudice to any mandatory rights that may apply to consumers. Mandatory rights granted under Turkish consumer legislation remain reserved. In consumer disputes, the customer may apply to the competent Consumer Arbitration Committee or Consumer Court in accordance with applicable jurisdiction rules and monetary thresholds in force at the relevant time.

15. Contact

If you have questions about these Terms of Service, subscription renewals, cancellation, billing issues, invoices, or legal notices, please contact us at: [email protected]

16. Who you are contracting with

This needs to be unambiguous, because our checkout is operated by a third party and that commonly makes it unclear.

Our full identity and contact details are in section 17.

  • Your contract for the Quote3D service is with VARANTECH ENERJİ SAN. TİC. LTD. ŞTİ. We provide the service, we owe you the service, and your rights in respect of the service are against us.
  • Lemon Squeezy, LLC acts as merchant of record for the payment. It is the seller of record for the payment transaction, it collects the price, it determines and remits the applicable tax or VAT, and it issues the invoice. Its name, not ours, is what appears on your card statement.
  • This arrangement does not move our obligations to Lemon Squeezy, and it does not reduce your rights against us. If the service is not provided, or is defective, you address us.
  • For payment-specific matters — a charge you do not recognise, an invoice correction, a payment method problem — you may deal with either of us. We would rather you came to us first; we can usually resolve it faster.

17. Pre-contractual information for consumers

The following is provided before you are bound by a distance contract, as required by consumer law in the European Union, the EEA and the United Kingdom. This information forms an integral part of the contract. Where we fail to inform you of an additional charge, you do not bear it.

Who we are, and how to reach us quickly

Identity, address and the channels that let you contact us quickly and keep a written record.

  • Trader: VARANTECH ENERJİ SAN. TİC. LTD. ŞTİ., trading as Quote3D.
  • Registered address, and the address for complaints: Fevzi Çakmak Mah. Orhan Gazi Cad. No:92/A, Sincan, Ankara, Türkiye.
  • Email: [email protected]. Registered electronic mail (KEP): [email protected]. MERSİS: 0922154514600001.
  • Telephone: +90 553 093 19 42.
  • Email correspondence with us is durable: you keep the message, with its date and time, in your own mailbox.

What the service is

Main characteristics, and what it does not promise.

  • A digital service that analyses 3D model files you upload and returns a price quote, together with dashboards, an API and an embeddable widget, according to your plan.
  • It is supplied continuously over the internet for as long as your subscription runs. Nothing is shipped to you.
  • Quotes are estimates produced from your inputs and configured profiles. They are not a guarantee of manufacturing cost, time or printability, as section 9 explains.

Price and payment

What you pay and when.

  • The total price for each billing period, inclusive of all taxes, is the amount shown at checkout before you place your order. For a monthly plan, that amount is also the total monthly cost.
  • The contract is of indefinite duration and is billed in advance per monthly period until you terminate it. There is no minimum term and no committed total beyond the current period.
  • Prices are not personalised by automated decision-making. Every customer on the same plan, in the same currency, sees the same price.
  • Payment is taken at checkout and on each renewal, by the method you provide. We add no charge for using any particular payment method, and no charge for the means of distance communication.
  • Performance begins immediately after a successful payment, unless you tell us otherwise.

Duration and how it ends

Conditions for terminating a contract of indefinite duration.

  • The subscription renews for a further monthly period unless you terminate it before the renewal date.
  • You may terminate at any time, without giving a reason, without notice and without penalty, from the billing area of your account or by writing to [email protected].
  • You are under no minimum obligation: the only amount you ever owe is the period you are in.
  • What happens to money already paid is set out in our Cancellation and Refund Policy.

Functionality, compatibility and interoperability

What you need in order to use the service, and what it works with.

  • The service runs in a current web browser. No installation is required and there are no technical protection measures restricting your use of the output.
  • Accepted file formats are STL, OBJ, 3MF and STEP. Files outside those formats, or exceeding your plan's size limit, are rejected at upload.
  • The API is HTTP-based and documented; the widget is embedded with a script tag on your own site. Both are intended to interoperate with standard web infrastructure.
  • We are not aware of any incompatibility beyond the above. If you find one, tell us and we will say plainly whether we can fix it.

Complaints and after-sales

How we handle a problem.

  • Send complaints to [email protected], or to the postal address above. We acknowledge within 5 business days and tell you what we intend to do.
  • There is no commercial guarantee beyond your statutory rights, and no separate after-sales service is sold.
  • We do not subscribe to a code of conduct.

18. Your right to withdraw, and how to use it

If you are a consumer in the European Union, the EEA or the United Kingdom, you have 14 days from the day the contract is concluded to withdraw from it, without giving a reason.

To withdraw, tell us in a clear statement — an email to [email protected] is enough. You may use the model form below, but you do not have to. Sending your statement before the 14 days expire is enough to meet the deadline. We will confirm receipt without delay.

Because a subscription is a service that is supplied continuously, it is not "fully performed" within 14 days, so your withdrawal right is not extinguished by starting to use the service.

At checkout we ask you to expressly request that performance begins during the withdrawal period, and to acknowledge that you will lose the right of withdrawal once the contract has been fully performed. If you withdraw after making that request, you pay an amount in proportion to what was supplied up to the moment you told us, and we refund the rest. If you did not make that request, or if we failed to give you this information, you bear no cost for that period and we refund the fee in full.

We refund using the same payment method you used, without charging you a fee for the refund.

Model withdrawal form — complete and return this form only if you wish to withdraw from the contract:

  • To: VARANTECH ENERJİ SAN. TİC. LTD. ŞTİ., Fevzi Çakmak Mah. Orhan Gazi Cad. No:92/A, Sincan, Ankara, Türkiye — [email protected]
  • I/We hereby give notice that I/We withdraw from my/our contract of sale of the following goods / for the provision of the following service:
  • Ordered on / received on:
  • Name of consumer(s):
  • Address of consumer(s):
  • Signature of consumer(s) (only if this form is notified on paper):
  • Date:

19. Conformity of the service, changes, and your remedies

This section applies to consumers under the rules on digital content and digital services, and reflects what we consider fair for business customers too.

We must supply the service in conformity with the contract: it must match the description, quantity, quality and functionality stated here and at checkout, be fit for the purposes such a service is normally used for, and be supplied with the updates needed to keep it in conformity for as long as your subscription runs.

We may change the service during your subscription where the change is needed to keep it in conformity, to meet a legal requirement, or to improve it — provided the change does not cost you anything extra and does not degrade the functionality you are paying for. If a change would negatively and more than insignificantly affect your access to or use of the service, we will tell you at least 30 days in advance, and you may terminate without penalty within that period and receive the refund described in our Cancellation and Refund Policy.

If the service is not in conformity, tell us. You may require us to bring it into conformity, free of charge and within a reasonable time. If we fail to do so, or the lack of conformity is serious, you may require a proportionate price reduction or terminate the contract, and we will refund what you paid for the period affected.

Nothing in this section limits the statutory rights of a consumer in Türkiye under Article 15 of Law No. 6502, which apply in addition.

20. Complaints and out-of-court dispute resolution

If something is wrong, tell us first at [email protected]. We acknowledge within 5 business days and answer within 30 days. Complaining to us is not a precondition for anything below; it is simply usually faster.

Consumers in Türkiye may apply to the Consumer Arbitration Committee at their place of residence or at the place of the transaction for claims below the monetary threshold published each year by the Ministry of Trade, and to the Consumer Court for claims above it.

Consumers in the European Union and the United Kingdom may use the out-of-court complaint and redress mechanisms available in their own country. We are not bound to use any particular alternative dispute resolution body, and we will say so plainly rather than imply otherwise.

This agreement contains no forum-selection clause and no arbitration clause. Your right to bring a claim before the courts that mandatory law makes available to you is unaffected.